IST2024 is off to the UK and Italy, get on board!

Experience the latest innovations in retirement living, assisted living and care, with One Fell Swoop and co-host Marchese Partners International on our Study Tour 2024.

This year, we’ll visit London, Bath, Bristol, Florence, and Siena, to tour best-in-class retirement and care communities. We’ll also hear from some of the leaders in the field, including professors, architects, valuers, developers, community managers and sales managers. Topics include design, customer experience, marketing, finance, technology, care and more.

We’ll tour luxury resort communities, boutique independent living projects and vertical communities, while staying in high-end hotels and dining at celebrated restaurants. IST2024 promises to deliver cutting-edge knowledge, first-hand experiences and valuable industry connections.

For the top reasons to tour with us and more details, download our itinerary.


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  • One Fell Swoop IST24 - Buckingham Palace foyer
    Day 1 — Sun 1 Sept London

    Discover London

    Welcome! Our 10-day tour begins in London Town, with its stunning architecture, art and history museums, iconic markets and stores, five-star dining and buzzing culture. Take the time to rest up in your sumptuous room at Art’otel London Battersea Power Station or begin acquainting yourself with some of the city’s exciting attractions on our optional tour.

    Optional tour, lunch and exhibition

    Buckingham Palace, Royal Day out

    Explore Buckingham Palace’s magnificent State Rooms, The Queen’s Gallery and the Royal Mews, which provide the setting for ceremonial occasions and official entertaining by His Majesty The King.

    Visit website

    Lunch @ Skylon

    Situated on the third floor of the Royal Festival Hall in the Southbank Centre, with stunning views. Skylon takes its name from the original iconic structure built for the 1951 Festival of Britain. The restaurant’s design echoes the style of the Royal Festival Hall during the same period.

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    Tate Modern

    See some of the world’s most exciting, innovative modern and contemporary art. On display are paintings, sculptures and large-scale installations from artists around the world including Pablo Picasso, Yayoi Kusama and Henri Matisse.

    Visit website

    Welcome cocktail party

    Perched on the 16th floor, JOIA rootop bar offers great drinks and relaxed Iberian bites. Get to know your fellow IST2024 delegates as you relax in the gardens, while you take in the 360-degree views of London and watch the sun set.

    Visit website


    Art’otel London Battersea Power Station

    For the culture lovers, avid shoppers and culinary enthusiasts, stay in: the heart of London’s vibrant Battersea neighbourhood and the home of award-winning Art’otel London Battersea Power Station.

    Visit website

    One Fell Swoop IST24 - Buckingham Palace foyer
    One Fell Swoop IST 24 - Tate Modern One Fell Swoop IST 24 - Art’otel London Battersea Power Station
  • One Fell Swoop IST 24 -
    Day 2 — Mon 2 Sept London

    Masterclass, tour and lunch

    We kick off the tour proper with our first masterclass, an illuminating session that’s sure to deliver great insights. This is followed by an afternoon tour and your choice of free time or optional activities in the evening.

    Riverstone Fulham
    In this morning’s masterclass meet the architect, owner and sales lead at Riverstone to learn how they offer people choices for their future that are unlike anything else in London. Discover the why and the how of Riverstone. They are creating exceptionally high-quality places where every aspect has been designed to help their residents live the life they want to live.

    Visit website

    Afternoon tour
    Morden College
    Founded in 1695 by the pioneering merchant, Sir John Morden, the Morden College Charity is at the forefront of enriching older people’s lives. The Charity’s core purpose is to provide older people who are in need, with a home for life, support them as they grow older, via their Health and Wellbeing team, Domiciliary Care team and residential nursing care.

    Visit website

    Evening free time or optional activities

    Optional Activity 1
    Dinner at Dishoom Battersea ($200)
    A London favourite, Dishoom is cosy and authentic and pays homage to the Irani cafés of the past and the food of Bombay.

    Optional Activity 2
    Light dinner and iconic show ($350)
    Experience London’s vibrant theatre scene with a light dinner and show. Think Phantom of the Opera, Portrait of Dorian Gray, or something equally mesmerising. Be assured of great seats for the best show in town.

    One Fell Swoop IST 24 -
  • Day 3 — Tue 3 Sept London

    Touring London's finest

    Today we’ll tour some of the best seniors’ living London has to offer. We’ll visit two communities, hold an illuminating masterclass and take a deep dive into the intricacies of the UKs senior living industry at an end-of-day presentation and dinner.

    Morning masterclass, tour and lunch
    Audley Nightingale Place
    Take a deep dive into why and how Audley Group has been leading the way in the retirement living space since 1991, in this morning’s masterclass. Hear from founder and CEO Nick Sanderson Audley and other key personnel on how they are helping people to ‘Live Better For Longer’. Audley has been helping customers live in their own property, with membership to a health and wellness club, with support and care on hand. Audley Group is the market leader with an established business model and unrivalled insight into retirement living.

    Visit website

    Afternoon tour
    Auriens Chelsea
    Founded eight years ago, Auriens Group is one of the UK’s most respected providers of domiciliary nursing and care. They are redefining later living and enabling residents to make the most of their lives. Their mission is to enrich the lives of their residents through exquisitely designed properties, unparalleled services and an exceptional health and wellness offering.

    Visit website

    Presentation and dinner at Ixchel
    Michael Vogues, Chief Executive of The Associate Retirement Community Operators (ARCO)
    ARCO is the representative body of the Integrated Retirement Community sector in the UK. Michael is a leading national expert on older people’s housing and social care, keynote speaker and media commentator. He oversees ARCO’s work to champion the housing-with-care sector ensuring that it sets rigorous standards, runs high-quality events and influences and shapes government policy.

    Visit ARCO website

    Visit Ixchel website

  • Day 4 — Wed 4 Sept London

    More of London's best

    Today we tour three exceptional London communities, beginning the day with an outstanding masterclass with one of the UK’s top operators. Enjoy a fabulous dinner with fellow delegates at Gordon Ramsay’s Asian inspired restaurant.

    Morning masterclass, tour and lunch
    Loveday Kensington
    Learn how Loveday provides tailored, compassionate care with world-class hospitality to create an unrivalled culture of uncompromising excellence as you hear from the architect, owner and sales lead in today’s masterclass. Loveday is devoted to enhancing the lives of their members and families as they progress through later life.

    Visit website

    Afternoon tour
    Fitzjohn’s by Lifestory
    Lifestory offers an exceptional collection of quality homes and services. Homes are tailor-made to enhance every stage of life. Apartments are exclusively for over 55s, each an original, distinctively dimensioned, uniquely laid out, but informed by the same vision, the same design philosophy, the same influences.

    Visit website

    Late afternoon tour
    The Oren by Elysian Residences
    Opening in mid 2024, The Oren offers luxury living, along with exceptional service, across 44 luxury two and three-bedroom apartments, and four penthouses, all with private outdoor spaces. The team provides expert care discreetly in the resident’s home. They can also arrange for medical practitioners to visit.

    Visit website

    Group dinner
    Lucky Cat by Gordon Ramsay
    Located in Mayfair, Lucky Cat is inspired by Tokyo’s 1930s kissas and Shanghai’s drinking dens. Lucky Cat features Asian small plates, Robata grilled dishes, sushi and sashimi crafted in the open kitchen and signature raw carve bar. Designed to be shared.

    Visit website

  • Day 5 — Thu 5 Sept London - Bath

    Bath community tours

    After breakfast, we’ll check out for our 2.5 hour private coach ride to Bath, where there will be a masterclass and tours of some of the region’s finest seniors’ communities.

    Late morning masterclass and lunch
    Professor Malcolm Johnson, University of Bath
    Currently Visiting Professor of Gerontology and End of Life Care at the University of Bath, Malcolm Johnson leads today’s masterclass, along with experts from Guild Living. Learn about his study into loneliness and how his global research is assisting Guild Living, in delivering world-class later living solutions.

    Visit website

    Afternoon tour
    Anchor Pemberley Place
    Pemberley Place offers 72 modern one and two-bedroom shared ownership and rented apartments at the heart of a beautiful community. It is set in historic countryside overlooking Bath. Secure, energy efficient homes offer all the comfort and amenities residents need, plus flexibility and reassurance for later life.

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    Late afternoon tour
    Wadswick Green
    A beautiful contemporary village in the heart of the Wiltshire countryside. Set among 25 acres of landscaped, beautiful grounds Wadswick Green village is designed with residents’ enjoyment and wellbeing in mind. Wadswick Green is part of the unique culture of Wiltshire.

    Visit website

    Group dinner
    Olive Tree
    One of Bath’s longest established independent restaurants, the Olive Tree was awarded its first Michelin Star in 2018. This distinction is in addition to the restaurant’s 3 AA Rosette status.

    Visit website

    The Royal Crescent Hotel & Spa
    Boasting more than 250 years of charm and grandeur, this is one of the few landmark buildings in the world where you can spend the night. Immerse yourself in a truly historic experience.

    Visit website


  • Day 6 — Fri 6 Sept Bath - Bristol

    Touring three of the best

    Today is a big day of touring, and we’ll get the insider’s view of the very best seniors’ communities Bristol has to offer. Enjoy some free time tonight or join us at our optional dinner.

    Morning tour
    Westbury Fields by St Monica’s Trust
    A welcoming retirement community with a cricket pitch at its heart. Residents are within easy reach of the busy high street in Westbury-on-Trym and the illustrious Blaise Castle Estate. Offering the serenity of suburban living and an active social life in this picturesque and friendly village.

    Visit website

    Afternoon deep dive, tour and lunch
    The Chocolate Quarter by St Monica’s Trust
    Originally the home of Fry’s chocolate, The Chocolate Quarter offers luxury retirement living in refurbished iconic buildings. Beautifully designed apartments, elegant spaces and a wealth of impressive eateries and amenities open to the wider community, residents can feel part of something special.

    Visit website

    Late afternoon tour
    Stoke Gifford Village by ExtraCare Charitable Trust
    Stoke Gifford Retirement Village provides 261 spacious apartments and a host of opportunities to residents in South Gloucestershire and Bristol. Residents are part of a vibrant and welcoming community where care is available if they need it.

    Visit website

    Free time or optional dinner
    Bravas ($200)
    Inspired by the fresh, unpretentious, inexpensive food in local tapas bars in Spain. Customers feel the welcoming atmosphere of a local pub but the quality of food you would expect in a great restaurant.

    Visit website

    Hotel Du Vin Bristol Avon Gorge
    Situated in the most coveted neighbourhood of Bristol, Hotel Du Vin Bristol Avon Gorge is a one-of-a-kind boutique hotel offering an unrivalled experience. Perched on the edge of the Avon Gorge, the hotel offers breathtaking views of the Clifton Suspension Bridge, one of Bristol’s most iconic landmarks.

    Visit website

  • Day 7 — Sat 7 Sept Bristol - Florence

    Discover Florence

    We say good-bye to beautiful Bristol and head for the golden glow of Florence, one of Italy’s most charming and beloved cities. Here you’ll have some free time to explore this stunning place.

    Free afternoon to explore
    The cradle of the Renaissance and the world capital of 15th century art, Florence boasts one of the oldest historic centres and some of the most famous museums in the world. It also has one of the most iconic and distinctive landscapes as far as the eye can see. Everything in Florence is spectacular!

    Visit website

    Group dinner
    Gune San Frediano
    A gourmet restaurant with a cocktail bar in the heart of Florence. Dine on the cuisine of Lucania, rich in intriguing and lesser-known flavors, blended with Tuscan cuisine. Gune has proudly earned a place in the Michelin Guide.

    Visit website

    Hotel Milu
    Set within a 14th century building, Milu Hotel is in an unbeatable location in Florence’s historical centre. Stylish rooms embody the essence of understated luxury, where old world elegance is fused with modern design. Experience the stunning views of the city and hills from the rooftop terrace or relax in the hotel’s library.

    Visit website

  • Day 8 — Sun 8 Sept Florence - Siena

    Travel to Siena

    Take in the stunning scenery of the Tuscan countryside from your seat on the train from Florence to Siena. Spend some time exploring this fascinating medieval town followed by a fabulous group dinner.

    Free time to explore Siena
    A charming, historic town in the heart of Tuscany. View the Cathedral dedicated to the Assumption, admire statues by Michelangelo and frescoes by Pinturicchio. The hills surrounding Siena contain countless natural and architectural treasures, just waiting to be discovered. There are therapeutic thermal waters too.

    Visit website

    Group dinner
    Tre Cristi Enoteca
    Located in the heart of Siena, close to the seventeenth-century Collegiate of Santa Maria di Provenzano, the restaurant takes its name from an ancient shrine, which houses the image of Christ.

    Visit website

    Hotel NH Siena
    NH Siena is just a short walk into the heart of Siena, with its wealth of historical landmarks, Gothic architecture, and pavement cafés. Spacious rooms are tastefully decorated with many offering fabulous views.

    Visit website

  • Day 9 — Mon 9 Sept Siena

    Full day masterclass

    As our Study Tour draws to a close, we finish with a grand finale – a full day masterclass in Siena, where you can be immersed in the philosophy and culture of a truly innovative senior living operator.

    Full day masterclass – Guild Living
    Comprising an international team of architects, interior designers and wellbeing experts, Guild Living collaborates with Longevity Specialists such as the world famous Gerontologist Professor Andrea Ungar and the nutritionists of the Valter Longo Foundation. Discover their fascinating take firsthand, on how to bring full, rich, active longevity to their residents in this illuminating full day masterclass.

    Visit website

    Farewell dinner
    Ristorante Le Pietre Vive
    In the large and evocative hall created from the old stables of the farm and now furnished with refined simplicity, savour outstanding Tuscan cuisine based on locally sourced produce and ingredients. The menu is based on seasonal availability and local traditions. Each dish is accompanied by exclusive regional wines.

    Visit website

  • Day 10 — Tue 10 Sept Siena - Australia

    Optional tour, head home

    Our 10-day Study Tour draws to a close. Depart for trains to Florence or Rome airports for connecting flights home or come with us on an optional Chianti wine region tour for the day.

    Optional: Chianti & Wine tour
    A beautiful drive through some of the most stunning countryside in the world, its medieval towns, castles, monasteries and, obviously, vineyards. We’ll drive through Chianti, visit the charming towns of Greve and Montefioralle, then visit a winery that has been producing wine for 600 years. Lunch at a winery then a drive through the western part of Chianti to visit a smaller family-run winery.

    Visit website

Get on board IST24

How much will IST24 cost?

Our 10-day Study Tour includes accommodation, internal flights, transfers, most meals and activities. Delegates are asked to pay for their own public transport costs around London. Places are limited, be quick to secure your spot.

Price: $19,500*

*Tour cost does not include international flights to London and from Rome (or wherever you choose to leave from) or optional extras. All prices are in Australian dollars.

Optional activities

Extra night accommodation
London – 31.08.24 $675

Optional Day 1
London – Tour, lunch, exhibition $250

Optional Day 3
London – Dinner at Dishoom $200
Optional Day 3
London – Light dinner and West End show $350

Optional Day 6
Bristol – Dinner at Bravas $200

Optional Day 10
Siena – Chianti and wine tour $400

Extra night accommodation
Siena – 10.09.24 $350

Your hosts

Christopher Rooke
Managing Partner
+61 418 101 000
[email protected]

Stewart Dean
Principal and Regional Director Marchese Partners
+61 432 207 822
[email protected]

Rob Macpherson
National Sales Director
+61 420 947 151
[email protected]


At the time of publishing, some items in this itinerary are still to be confirmed and are subject to change.

Our payment terms

50% payable by 5 April 2024
50% payable by 15 June 2024

Please note these payments are non-refundable. Places are limited, be quick to secure your spot.

Sustainable travel

As part of our drive to remain a carbon neutral business, we offset our flights every time we travel. We ask that you please consider doing the same when you book your flights and join us in taking action on climate change.

Don’t miss IST2024, 1 – 10 September