IST2023 was a tour de force!
Our seventh International Study Tour has just returned from the USA. Three states, four hotels, 18 community tours, 20 delegates, 31,733 km travelled.
IST2023 delivered deep insights into some of the USA’s most progressive seniors’ communities. We are already planning next year’s tour, which will be just as illuminating. Why not get on board?
Top reasons to tour with us
- Knowledge Exchange Workshop Leaders of the seniors’ industry share their insights
- Tour progressive communities Broadacre, resort style and vertical mixed-use
- Gain valuable insights Discover the importance of health and wellbeing
- Sales and contract insights Challenge your thinking on financial models
- First-hand experience See some of the world’s most luxurious communities
- Networking opportunities Build lasting connections with your peers.
We examine the built form, financial models and service and operations culture in communities of varying size and scale to bring that innovation into our thinking – thinking we action into meaningful intelligence for our Australian clients. These insights don’t come from retirement communities alone. We visit mixed-use developments, communities co-located with universities and childcare and architectural projects that are breaking new ground design and material choices. Back-of-house tours of five star hotels help us understand the service culture that today’s seniors expect.
To complete the IST experience, we stay in five star hotels and enjoy the best of local cuisine at celebrated restaurants in each city. There is an exceptional, optional, extra-curricular program too, where you can immerse yourself in local culture, theatre, entertainment, sport or relaxation. Sharing such experiences and insights with your industry peers makes our IST a must for all those in the seniors’ industry at the C-suite level.
The places we have been on IST
Chicago, Phoenix, Palm Springs, Los Angeles
Our 2023 International Study Tour kicked off on 10 September. The packed program included presentations from experts on senior housing, longevity, mixed use projects, research, customer experience, health and wellbeing and dementia care, along with valuations, financing and sales. We toured luxury resort communities, boutique independent living projects, broadacre and vertical communities and world class developments.
Toronto, Quebec City, Montreal, Vancouver
On our most ambitious and exciting tour to date, we learned about diverse communities; from brand new vertical developments to ethnic and religion specific villages, to an exciting mixed-use project. Our delegates gained first-hand knowledge of the latest industry developments from Canada’s finest, along with a leadership conference in Toronto, where insights from the Canadian industry’s most impressive minds were shared.
Copenhagen, Malmo, Hamburg, Berlin
Our tour took delegates through five of the best cities in Denmark, Sweden and Germany. We discovered why Europe’s wealthiest families are changing retirement living for the better by building their own environment. We toured multi-generational housing developments, luxury seniors’ apartments, ‘living’ neighbourhoods, a converted convent, an innovative end-of-life facility and a Buddhist centre, while hearing from leading seniors’ architects, urban developers and housing companies.
Britain, Rotterdam, Amsterdam
Our IST 16 delegates discovered the latest innovations in UK seniors’ living, while experiencing the exceptional service delivery of an award-winning suite of luxury hotels. Kicking off the tour was a two-day leadership conference, along with 14 vertical and broadacre tours, masterclasses with the Oxford Institute of Population Ageing, insights on assisted living, in-home and residential aged care and a trip to The Netherlands to learn more about their innovative work on dementia care.
New York City, Washington, Orlando, Dallas
Starting in New York, we packed our dynamic tour into 10 days. For IST 15 we attended over 20 presentations and tours, met some of the world’s best operators, went ‘backstage’ at leading retirement communities and prestige hotels, and got the low down on new technology. Delegates arrived home armed with a wealth of newfound knowledge and inspirational ideas – ready to nurture much needed growth in the Australian seniors’ industry.
Los Angeles, San Diego, San Francisco
For our first ever IST, 24 delegates from Australia and New Zealand travelled to eighteen communities across Los Angeles, San Diego and San Francisco. A key focus of the tour was to develop insights into high-end hospitality and experiential businesses. Back-of-house hotel tours (including the London in West Hollywood and the Grand Del Mar in San Diego) were organised to understand their approaches to large scale customer service delivery.
Top reasons for joining our next IST
Thought leadership conference
A meeting of minds in which leaders of the seniors’ industry share their inside knowledge while we share current insights from the Australian market.
Tour leading communities
Visit unique broad acre developments, land lease communities, vertical communities, boutique resort style and mixed use communities.
Gain valuable insights
Learn about the intrinsic importance of health and wellbeing across every new development.
Key sales and finance insights
Learn how to achieve even stronger sales results and challenge your thinking on Australian financial models.
Experience resort-style communities
See first-hand how some of the world’s most luxurious operators work.
Connect with your Australian peers and international counterparts and forge lasting relationships.