Unlocking more sales opportunities for your seniors’ development

Knowing the customer’s needs

Selling retirement living requires a specific skillset that is different to residential property sales. Our team knows how to ensure the right person is entering your community; someone whose needs and wants match the environment. We also know how to explain the often confusing legal and financial obligations simply, to put the customer at ease and pave the way for them to get excited about their next move. We have a full understanding of:

• The legal and environmental framework for the sector
• The ageing process
• Support and care options, including access to government funding.

Our Sales Managers have a real desire to make a difference in senior people’s lives.

Compliance and legal know-how

In knowing the retirement, assisted living and aged care space intimately, our sales team rigorously follows contract and legislative compliance procedures.

Resident agreements, contracts, variations – we are expert in all these areas. As such we can liaise with legal representatives, design and construction teams to ensure the process is smooth for both you, your consultants, and your customers. Additionally our sales and marketing teams work together to develop a retention program that ensures depositors stay engaged and become effective community advocates throughout the construction period.

Engagement that engages

We take a leading role in all community engagement and enquirer database initiatives. From speaking at golf and bowls clubs or local community groups, to hosting intimate morning teas in the display suite, our sales team works hard to become a part of the local community and convert leads into fully deposited sales. Our winning combination of in-depth industry knowledge and exceptional relationship management can deliver exceptional sales for your seniors’ project.